Always On: A Guide to Modern Digital Service Management
Today’s digital deployments are large and complex, with business services built on dynamic environments. Without the right strategy and technology, operational challenges lead to negative business outcomes. Teams must ensure 100% service availability in order to protect brand reputation. Organizations must break down silos and visibility gaps across teams to provide a holistic service approach to protect end-user experience and revenue. So how do you make it happen? This ebook outlines how to deliver an always-on digital service with a proactive, holistic approach to technology and processes.
Read Always On: A Guide to Modern Digital Service Management to learn about:
Seven steps to successfully deliver digital services.
Six companies applying modern digital service practices.