NETWORK THREAT DETECTION
Calix | July 15, 2022
Calix, Inc. (NYSE: CALX) announced today that Chariton Valley Telephone Corporation (Chariton Valley) expects to double its customer connections after providing ProtectIQ® home network security to all customers at no cost. Chariton Valley leverages the full power of Calix Revenue EDGE to transform its value proposition and improve the customer experience. In May, the 70-year-old broadband service provider (BSP) launched ProtectIQ, part of Calix Revenue EDGE Suites, as it continues to roll out GigaSpire® BLAST systems across its Midwestern communities. In a climate of increased cybersecurity concerns, Chariton Valley has equipped all GigaSpire BLAST customers with effortless access to robust home network security. In doing so, the BSP increases customer loyalty across rural regions and nearby cities in north-central and northeast Missouri. Many Chariton Valley customers have sophisticated internet habits—half identify as gamers and almost 40 percent work from home. By evolving its value proposition, the innovative BSP has also fortified itself against billion-dollar market cap competition in Palmyra and Hannibal. In its first two months of offering ProtectIQ to all customers, Chariton Valley blocked more than 48,000 web threats, intrusions, malware, and viruses from entering home networks—proving the immediate value of its investments.
The comprehensive Revenue EDGE platform enables BSPs of all sizes to easily and quickly launch differentiating turnkey, managed offerings. Chariton Valley continues to evolve its value proposition and strengthen its growing customer connections by:
Transforming its business to help communities thrive for decades. Chariton Valley is on track to complete a historic five-year, $42 million fiber-to-the-home (FTTH) buildout in its member service territory, and another $40 million in expansion opportunities next year by leveraging the secure broadband access network platform, Calix Intelligent Access EDGE™. In May, it began rolling out turnkey, managed offerings in EDGE Suites, starting with ProtectIQ, recently recognized by the cybersecurity industry as “Best in Anti-Phishing, Network Security & Management,” at no cost to its customers. As a result, Chariton Valley blocked thousands of web threats in only two months—further proving the value of its investment in the region.
Creating internet experiences that grow with customers’ needs. After the successful rollout of ProtectIQ, Chariton Valley is now taking a targeted approach to introduce its second EDGE Suite, the advanced parental controls in ExperienceIQ®. Calix-partnered BSPs have seen a 178 percent increase in people using ExperienceIQ since the beginning of the year. Both ProtectIQ and ExperienceIQ are accessed through the BSP’s branded subscriber-facing mobile app, built on CommandIQ®, giving customers more control over their home networks.
Leveraging data and insights to offer services that meet each customer’s unique needs. Using the insights and analytics in Calix Marketing Cloud (Marketing Cloud), even a small BSP like Chariton Valley can successfully leverage data for segmenting and targeting. For example, Chariton Valley uses Marketing Cloud to uncover which of its customers are most likely to need the advanced parental controls of ExperienceIQ. Now their marketing team can quickly identify the right people for the new service. This enables Chariton Valley to get maximum ROI from every dollar invested in marketing.
“As a member-owned organization, the customer experience informs everything we do,” said Kirby J. Underberg, president and chief executive officer at Chariton Valley. “Chariton Valley is committed to the region’s future—the investment we made building a secure fiber network will benefit people living in north-central and northeast Missouri for the next three decades. However, we also understand that we are responsible for protecting our customers from the increasing threat of digital dangers that come along with the positive generational impact of secure, fast Wi-Fi. By adding critical services like home network security and advanced parental controls, we will continue to invest in our customers by providing superior internet experiences long after the latest deals from our competitors expire.”
Along with ProtectIQ and ExperienceIQ, EDGE Suites also includes connected home camera security systems (Arlo Secure). Additionally, Calix is launching two new managed offerings this summer: social media monitoring (Bark) and connected device protection (Servify Care).
“Chariton Valley’s incredible first two months offering ProtectIQ to all customers underlines why today’s successful broadband business must be about more than just fast Wi-Fi, ProtectIQ has helped BSPs of all sizes block millions of digital threats in 2022. The Missouri-based market leader competes against a billion-dollar market cap company and wins because it leverages the full power of the Revenue EDGE platform to easily and quickly launch turnkey, managed offerings like ProtectIQ that improve the customer experience. We look forward to supporting Chariton Valley’s continued growth as they evolve their value proposition to reflect their commitment to protecting customers in north-central and northeast Missouri.”
Matt Collins, executive vice president of commercial operations and chief marketing officer at Calix
Calix, Inc. Calix cloud and software platforms enable service providers of all types and sizes to innovate and transform. Our customers utilize the real-time data and insights from Calix platforms to simplify their businesses and deliver experiences that excite their subscribers. The resulting growth in subscriber acquisition, loyalty, and revenue create more value for their businesses and communities. This is the Calix mission: to enable broadband service providers of all sizes to simplify, excite, and grow.
This press release contains forward-looking statements that are based upon management’s current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix’s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix’s results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC.
DATA SECURITY,PLATFORM SECURITY,SOFTWARE SECURITY
ISG | September 20, 2022
Information Services Group, a leading global technology research and advisory firm, said today it is has formed a partnership with cyberconIQ, a cybersecurity platform and advisory company, to address the human side of cybersecurity.
Under the new partnership, ISG Cybersecurity will be able to offer its clients the capabilities of cyberconIQ’s Human Defense Platform, a SaaS-based solution that helps mitigate the human factors that create cyber risk, while cyberconIQ will be able to offer its customers access to the full range of ISG Cybersecurity services.
“People are one of the biggest risks to enterprise cybersecurity,” said Doug Saylors, partner and co-leader of ISG Cybersecurity. “Some 85 percent of breaches today involve human error, with breaches caused by phishing attempts up 25 percent in the last year alone. To combat this problem, enterprises need to strengthen their cybersecurity culture and help people become their own—and their employers’—best protection against cyber threats.”
Saylors said the partnership with cyberconIQ will enable ISG Cybersecurity to offer its clients a platform-based approach to identify individual risk styles among employees, increase overall security awareness, and actively monitor, measure, model and manage people-related cyber risk.
“The solution set of cyberconIQ is a welcome addition to ISG Cybersecurity’s market-leading portfolio of advisory, benchmarking, sourcing, organizational change management and third-party risk management capabilities,” Saylors said.
CyberconIQ’s Human Defense Platform is proven to reduce people-related cyber risk by up to 95 percent, said the company’s CEO and Founder Dr. James Norrie.
“We are able to substantially reduce cyber risk by leveraging our CYBERology™ approach – the intersection of cybersecurity and psychology,” said Norrie. “We embed behavioral science methods targeting changes in on-the-job behavior into all of our cybersecurity solutions.”
The cyberconIQ offering includes the patented myQ Risk-Style Questionnaire, unIQue Security Awareness Education modules, cybermetrIQs Cyber Risk Dashboard, phishFixIQ Phishing Simulation and Remediation solution, and leaderIQ adaptive learning approach to creating a risk-aware and compliant culture.
“We are excited to be working with ISG and its blue-chip client roster to bring the benefits of our human-centered approach to cybersecurity to more organizations,” Norrie said. “Working together, our combination of technology and people-based approaches will help companies significantly improve their cyber defenses and risk awareness.”
ISG Cybersecurity is a unit of ISG that helps enterprise clients increase their cybersecurity maturity in line with their overall digital transformations. The unit helps clients assess and benchmark their cybersecurity programs, develop a cybersecurity strategy, design and implement their cybersecurity operating model, design overall solutions and select appropriate vendors, manage third-party risk and create and execute cybersecurity awareness and training programs.
Headquartered in York, Penn., cyberconIQ was founded with the knowledge that technical approaches to cybersecurity alone do not address the prevalent issues we face today. With years of research and development with financial industry leaders, Dr. James Norrie discovered that our foundational CYBERology™ approach – the intersection of cybersecurity and psychology – would improve security outcomes and would advance the risk and compliance culture within organizations world-wide. With proven results that are 8 - 10x more effective than generic training alternatives, cyberconIQ's platform measurably reduces the risk of a human-factors cybersecurity breach or data leak.
ISG is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.
SafeGuard Cyber | August 01, 2022
SafeGuard Cyber, the leading provider of security and compliance solutions for email and communication-based threats, today announces automated response and multi-channel user onboarding with Microsoft Azure AD and Okta integrations for its security and risk management platform. These integrations enable automated and workflow-based responses to advanced social engineering threats such as impersonation and account takeover, as well as other threats, business risks, and compliance violations.
The integrations extend the SafeGuard Cyber platform's multi-channel detection capabilities, with the ability for security and compliance operation teams to manage and automate responses to threats and risks across all communication channels.
"In the current economic climate, organizational leadership needs to ensure optimum resource utilization in security operations and reduce unnecessary costs," said Chris Lehman, CEO of SafeGuard Cyber. "Many of our enterprise customers have made significant investments in Azure AD or Okta to manage identities across their organizations, and our new capabilities allow them to streamline operations and maximize ROI for their security and overall operations."
Integrated response through SafeGuard Cyber enables security architects and operations teams to deliver the ideal response to threats and business risks, either in an automated or direct action through the SafeGuard Cyber platform as part of incident management or an investigation.
"As the threats of fraud, impersonation, and social engineering increasingly result in material breaches and financial losses through ransomware and business compromise, the need to have a context-aware, zero-trust foundation with detection and response capabilities is more urgent than ever. "Our integrations with Okta and Azure AD enable organizations moving towards a cloud or hybrid workplace to simplify identity-based responses to communication-based threats, while enriching authentication to include context and intent of interactions."
Rusty Carter, chief product officer at SafeGuard Cyber
Context-aware and advanced integrated response with Okta and Azure AD is available for all SafeGuard Cyber customers and delivers:
Automated user onboarding for monitoring communications by group
Automatic, risk-based responses that include user-session invalidation
Support for all SafeGuard Cyber protected channels
SafeGuard Cyber detects attacks and identifies risk by understanding how humans interact and communicate. The company's Natural Language Understanding-based SaaS platform offers the industry's most advanced visibility and detection of phishing, BEC and malware attacks that span the full range of modern business communications channels, including social media, collaboration, mobile messaging, conferencing, CRM and the Microsoft 365 ecosystem.
About SafeGuard Cyber
SafeGuard Cyber provides the only comprehensive technology solution for addressing cybersecurity threats and compliance risks across the modern cloud workplace. The company's patented and award-winning Natural Language Understanding technology analyzes and correlates conversations across 30 communication channels and 52 languages, including collaboration, social, chat, messaging, and conference platforms, in order to detect and prevent communication-based threats like social engineering. By stopping attacks at the social engineering stage, SafeGuard Cyber allows companies to prevent data breaches, ransomware, invoice fraud, and many other threats. The company's cloud-based Machine Learning also provides compliance solutions for governance and policy enforcement that empower customers to communicate through modern apps and social networking.