Virtru, a worldwide leader in data-centric security and privacy, has announced the expansion of its encrypted file-sharing platform, Virtru Secure Share, to integrate with Zendesk. This direct integration enables organizations to safeguard data flow inward and outward within Zendesk without disrupting their current workflows. These integrations are accessible for purchase both from Virtru directly and through the Zendesk app marketplace.
Virtru Secure Share offers top-notch, military-grade encryption and user-friendly experiences for Zendesk users. This integration is especially valuable for customer support teams involved in exchanging sensitive information with partners and customers during client onboarding and support processes.
Jill Emerson, System Administrator and Member of Team Rehabilitation Physical Therapy, stated,
We are in the healthcare sector, and to have that level of advanced data protection in Zendesk, without having to think about it, is invaluable. In between Virtru’s email security and the Virtru Secure Share integration for Zendesk, our most common and high-volume collaboration workflows can remain secure. Secure Share enables us to strike a balance between usability and security, so we can protect the data of our patients and deliver a positive experience at the same time.
[Source – Globe Newswire]
By utilizing Virtru’s user-friendly secure file-sharing features integrated into their familiar business applications, customer service representatives can efficiently assist customers while ensuring compliance with regulatory obligations.
John Ackerly, Co-founder and CEO of Virtru, said,
With this latest Secure Share integration, Zendesk users can now receive and send encrypted files securely with individuals both outside and inside of their organization without compromising the user experience or efficiency.
[Source – Globe Newswire]
He further stated that this is particularly crucial when confidential data must be shared to accomplish tasks. It was also mentioned that this should provide businesses with increased peace of mind, ensuring that their employees and customers maintain complete control of their data at all times.
About Virtru
Virtru empowers organizations worldwide, providing them with the means to harness the potential of data while ensuring control over its storage and sharing. Trusted by over 8,000 global clients, Virtru supports its Zero Trust strategies and safeguards its most sensitive data according to the world’s strictest security standards. As the creators of Trusted Data Format (TDF), an industry standard for persistent data protection, Virtru provides encryption technology for data shared through email, cloud environments, collaboration tools, and SaaS applications.