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State of the SOC? Depends on Who You Ask

July 05, 2018 / Kacy Zurkus

Exabeam released its 2018 State of the SOC Report, which revealed that many organizations don’t have the right people and technology to man their Security Operations Centers (SOCs). The consequence is that they are leaving themselves open to potentially devastating cyber-attacks and alert fatigue, according to the report. While 91% of SOCs have been operating for three or more years, CIO and CISO managers are more focused on preventative measures and process improvements than frontline workers, the report found. The survey queried IT pros working in a SOC – from the most senior to those managing and working on the front lines – and the responses reflect the stark differences of opinion between executives and their teams. Of the respondents, 28% of frontline workers focus on automation where 55% of CIO/CISO and management focus on automation. Less than half (40%) of SOCs are reportedly outsourced, but 95% outsource parts of the SOC. Of those that outsource in part, 45%...