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RBS customers put at risk by faulty security software

March 25, 2019 / Sead Fadilpasic

Royal Bank of Scotland (RBS) wanted to give its business banking customers an extra layer of security, but ended up possibly exposing them to cyberthreats, reports have claimed. The bank recently started offering what it calls the Heimdal Thor Foresight Enterprise, which is designed to spot and stop common cyberattacks that try to steal data or infect a network with ransomware. However, in order for the system to work, the customer needs to give it clearance of the highest degree and that, according to experts that discussed the matter with the BBC, wasn't done right. "Heimdal Thor is security software that runs at a high level of privilege on a user's machine. It's essential that it is held to the highest possible standards. We feel they have fallen far short,” security researcher Ken Munro told the news outlet. The bank didn’t disclose how many customers were exposed to the risk. We do know that 50,000 people were using the software. The hackers that woul...