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PASSWORD MANAGEMENT: GETTING DOWN TO BUSINESS

Passwords have become a necessity in today’s world and are relied upon by a variety of different services to ensure safe and secure access. However, users complain about the burden of coming up with complex passwords, and the even bigger challenge of remembering multiple passwords. What’s more, passwords can be an expensive burden for enterprises of all sizes. According to the Gartner Group, between 20% to 50% of all help desk calls are for password resets, whilst Forrester Research states that the average help desk labor cost for a single password reset is about $70.