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Two Out of Three Hotels Inadvertently Leak Guests' Private Data
Two out of three hotel websites inadvertently leak guests' booking details and personal data to third-party sites, including advertisers and analytics companies, according to research by Symantec Corp. The study looked at more than 1,500 hotel websites in 54 countries that ranged from two-star to five-star properties. Compromised personal information includes full names, email addresses, credit card details and passport numbers of guests that could be used by cybercriminals who are increasingly interested in the movements of influential business professionals and government employees, Symantec said. What caused the leaks? More than half (57 percent) of the sites tested send a confirmation email to customers with a direct access link to their booking, Symantec said, which provided for the convenience of the customer, allowing them to simply click on the link and go straight to their reservation without having to log in. "There are other scenarios in which the booking data may also be leaked," Symantec said. "Some sites pass on the information during the booking process, while others leak it when the customer manually logs into the website.
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